Why We Couldn't Connect to WhatsApp?

Have you ever had some issues with connecting to WhatsApp? Do you know why we couldn’t connect to WhatsApp? From this article, you’ll know how to fix it.

It always happen that we couldn’t connect to WhatsApp, or we couldn’t receive or send messages, photos or videos in WhatsApp. Many people may concern what’s happening and why we couldn’t connect to WhatsApp? Here, we may tell you most of those issues happen because of the connection of your internet or Wifi. Now we’ll see how to fix the problem that we couldn’t connect to WhatsApp.

How to fix the issue we couldn’t connect to WhatsApp

Firstly we will try some basic ways to fix WhatsApp connection issue, as we said it may be caused by internet connection issue, so we’ll check it at first.

1.Go to Setting--General--Reset--Reset Network Setting, then connect with your internet again to have a try.

2.Turn on your iPhone with Airplane mode by going to Setting--Airplane Mode, then turn it off.

3.When couldn’t connect to WhatsApp, we can also restart our iPhone to have a try.

4.Also we can check if our WhatsApp is with latest version by going to App Store to have a check.

5.Or we can also update our iPhone with latest iOS version

6.We can also adjust our iPhone’s APN setting for SIM card, if you don’t know how to do it, you can contact your wireless carrier for help.

Tips: when you want to backup or recover your WhatsApp data selectively on iPhone, or want to extract them from your iTunes and iCloud backup selectively, iRefone is your best helper.

iRefone is a professional iOS data recovery software, which can recover and backup not only WhatsApp messages, but also notes, messages, photos, reminders, calendars ect, also it allows you to preview them before restoring.

Now you can download and install the free trial version to have a try.



For more detailed steps, you can refer to below article:

Download WhatsApp Messages from iCloud

Backup WhatsApp Messages on iPhone

How to Recover Lost WhatsApp Messages on iPhone

How to Save WhatsApp Photos from iPhone to PC

Backup WeChat Photos on iPhone

“Anyone knows how to backup WeChat photos on iPhone? Any suggestions will be appreciated.”

Every day we’ll send or receive some photos from our friends through WeChat to share each other’s life, or just transfer photos through WeChat. And there are plenty of beautiful photos that we want to backup. So we may be wondering how to backup WeChat photos on iPhone. Now you’re in correct place, in this page, we’ll show you some ways about backup WeChat photos on iPhone.

Save WeChat photos on iPhone

If there is only several of WeChat photos you need to save on iPhone, you can do it one by one through your WeChat.

Open your WeChat, go to the chat log that there is photos you need to save. Tap on the photo to open it and hold on until the option “Save to Phone” appear, then tap on it and save this photos to your iPhone.

Remark: it can be used when there is only several of WeChat photos you need to save. When there is hundreds or thousands of them, it’s just a little time wasting.

Backup WeChat photos on iPhone with iTunes

When there is hundreds or thousands of WeChat photos you need to backup, you can use iTunes, it’s storage space depends on your computer’s storage space.

Launching your iTunes, connect your iPhone with PC. Go to Files--Summary, click “Backup Now” and confirm with “Backup”.



Remark: it just won’t allow us to backup WeChat photos selectively, so we’ll have to backup the whole folder.

Backup WeChat photos on iPhone with iCloud

We can also choose iCloud to backup your WeChat photos, but the storage space of iCloud is limited, when there are thousands of photos, your iCloud storage may be full. When it’s full, it won’t allow us to do any backup.

Connect your iPhone with Wifi, go to Setting--iCloud, log in it with your Apple ID and password, then turn on your iCloud server, and tap on “Backup” and confirm with “Backup Now”.

Selectively Backup WeChat Photos on iPhone with iRefone

We can also selectively backup WeChat photos on iPhone, but we’ll need come to the help of third-party iOS data backup and recovery software iRefone, which can backup more than 16 kinds of files, like contacts, notes, messages, photos, WeChat messages ect. Also it can extract data from iTunes and iCloud backup, and it allows us to preview them before restoring.

Now you can download and install the free trial version to have a try.



Step 1. Run iRefone, connect your iPhone with PC. Choose “Recover from iOS Device”, click “Start”.



Step 2. Then we’ll enter the new interface with many data icon and media icon that iRefone can recover, click “WeChat Attachment” icon, and it’ll be scanned by the software.



Step 3. When finish scanning and analyzing, you can preview and choose WeChat photos you need to backup, tap on “Recover to PC”.



For more related article, you can refer to below article:

How to Recover Lost WeChat Photos on iPhone

Recover WeChat Photos on iPad

Recover Deleted WeChat Photos in Chat History on iPhone

Retrieve Audio Messages on iPhone 7

Is it possible to retrieve audio messages on iPhone 7? Do you know how to retrieve audio messages on iPhone 7?

iPhone supports sending audio messages now since iOS 8, so some of us will try to send audio messages to our friends and family. As it’s more convenient than sending audio messages on other chat Apps, and you don’t need to connect your iPhone with Wifi. But the problem is that we may lost those audio messages as well as other iPhone data, so learning how to retrieve audio messages on iPhone 7 is very necessary now. From this article, we’ll show you steps about how to retrieve audio messages on iPhone 7.

Follow below steps and learn more.

Retrieve audio messages on iPhone 7 from iTunes Backup

Firstly, we’ll show you how to retrieve audio messages on iPhone 7 from your iTunes backup, it’s quite easy. But it just won’t allow us to retrieve audio messages from it selectively. So we’ll have to restore the whole folder.

Launching your iTunes, connect your iPhone with PC, click iPhone image icon. Go to Files--Summary, then you’ll see all your backup files list on the left side bar, click “Restore Backup” on the right page, and confirm with “Restore”.



Retrieve audio messages on iPhone 7 from iCloud backup

Now we’ll see how to retrieve audio messages on iPhone 7 from iCloud backup when you have done backup in iCloud. But it will need us to erase all content and settings before restoring,

1.Connect your iPhone with Wifi, go to Setting--General--Erase all content and settings, when all content and settings are erased. Go to set up assistant with a hello screen.

2.Swipe to begin the set up progress, choose the files you need, tap on “Restore Backup” and confirm with “Restore”.



Retrieve audio messages on iPhone 7 with iRefone

If you haven’t done any backup, or you want to extract audio messages selectively from iTunes and iCloud backup and don’t need to erase all content and settings, iRefone is your best choice.

iRefone is a professional iOS data recovery software, which can recover more than 16 kinds of files like contacts, notes, messages, photos, WeChat messages ect even you didn’t do any backup. Also it can extract data from iTunes and iCloud backup selectively, and it allow you to preview them before restoring.

Now you can download and install the free trial version to have a try.



Step 1. Run iRefone, connect your iPhone 7 with PC, choose “Recover from iOS Device”, click “Start”.



Step 2. Then we’ll enter the new interface with many data icon and media icon that iRefone can recover, click “Message Attachment” icon.



Step 3. Wait a few seconds for scanning, then you can preview and choose audio messages you need, tap on “Recover to PC”, and choose the folder path to save them.



You can refer to below link for more related articles:

Selectively Backup Christmas Video from iPhone to PC

Access Christmas Video from iCloud

Recover Lost Christmas Video from WeChat on iPhone

Selectively Transfer New Year Videos from iPhone to PC

Now new Year holiday is coming to the end, there are may many New Year videos on our iPhone. Do you want to transfer them to PC? Do you know how to selectively transfer New Year videos from iPhone to PC?

“I’d like to watch TV, it shows other people’s lives, and i also like to record some videos, it shows my own life. So during this New Year holiday, i make some New Year videos on my iPhone. Now I’m wondering selectively transfer New Year videos from iPhone to PC, anyone can help me selectively transfer New Year videos from iPhone to PC?”

Yes, it’s possible for us to transfer New Year videos from iPhone to PC selectively. But we’ll need relay on the help of third-party iOS data recovery software iRefone, which is an excellent iOS data recovery tool.

iRefone can help us transfer, backup and recover not only videos, but also photos, voice memo, call history, reminders, WeChat messages ect. And it allows us to preview them before restoring. Also it can extract and download iPhone data from iTunes and iCloud backup selectively, and it can be compatible with iPhone, iPad and iPod.

Now you can download and install the free trial version to have a try.



Step 1. Run iRefone, connect your iPhone with PC, choose “Recover from iOS Device”, click “Start”.



Step 2. Then we’ll enter the new interface with many data icon and media icon that iRefone can recover, click “Photo” icon.



Step 3. When finish scanning and analyzing, we can choose New Year videos you need to transfer, tap on “Recover to PC”, and choose the folder path to save them.



For more related issue, you can refer to below article:

Backup Christmas Audio and Video from iPhone to PC

Access Christmas Video from iCloud

How to Play Audio and Video on WeChat from iPhone to PC

Backup Audio Messages on iPhone

“Before changing my iPhone, i want to backup my audio messages. How many ways can help me backup my audio messages on iPhone?”

Too lazy to tap some words, or want to hear someone’s voice, we’ll choose to send audio messages. And now iPhone support us to send and receive audio messages, so more and more people are using it now. Then you may think about backup your audio messages on iPhone, in case you lost them in future, or you want to check them on other device. Now in this article, we’ll show you how to backup audio messages on iPhone.

Follow below steps and choose the suitable one you need.

Backup Audio Messages on iTunes

Firstly, we’ll see how to backup audio messages on iTunes, now see below steps.

Launching your iTunes, connect your iPhone with PC, click iPhone image icon. Go to Files--Summary, then tap on “Backup Now” on the right page, and confirm with “Backup”.



Backup Audio Messages on iCloud

We can also sync audio messages on iCloud, but it won’t allow us to view them in iCloud. So when we need it, we’ll need to restore them first.

Connect your iPhone with Wifi, go to Setting--iCloud, log in it with your Apple ID and password, then turn on your iCloud server. Tap on “Backup”, and confirm with “Backup Now”.

Selectively Backup Audio Messages with iRefone

If you want to backup audio messages selectively, you’ll need to relay on third-party iOS data recovery software for help. Here, we recommend iRefone.

iRefone is a professional iOS data recovery software, which can recover as well as backup more than 16 kinds of files, like contacts, notes, messages, photos, WeChat messages, WhatsApp messages ect. Also it can extract data from iTunes and iCloud backup selectively, and it allows you to preview them before restoring.

Now you can download and install the free trial version to have a try.



Step 1. Run iRefone, connect your iPhone with PC. Choose “Recover from iOS Device”, click “Start”.



Step 2. Then we’ll enter the new interface with many data icon and media icon that iRefone can recover, click “Message” icon and it’ll be scanned by the software.



Step 3. Wait a few seconds for scanning, then you can choose audio messages you need, tap on “Recover to PC”, and choose the folder path to save them.



For more related article, you can refer to below link:

Recover Audio Messages from a Screen Crashed iPhone

How to Recover Audio Messages on iPhone

Is it Possible to Play WeChat Audio Messages on PC

Extract New Year Messages from iTunes Backup

This is a guide show you how to extract New Year messages from iTunes backup. Follow it and learn how to do extract iPhone data from iTunes.

Backup iPhone data every week or every month in iTunes is very necessary, when we lost or delete our iPhone data, like New Year messages, we can still extract them from our former iTunes backup, instead of losing them.

Then some people may say i have done backup in iTunes, but how could i extract New Year messages from iTunes backup? Now follow below steps and learn how to do it.

Extract New Year Messages from iTunes Backup directly

It’s easy and good way to extract lost New Year messages from iTunes backup, but it just won’t support us to extract data from iTunes backup selectively, so we’ll have to restore the whole folder.

Launching your iTunes, connect your iPhone with PC, click iPhone image icon. Go to Files-Summary, then you can see your backup files on the left side bar, click “Restore Backup” on the right page, and confirm with “Restore”.



Extract New Year Messages from iTunes Backup with iRefone

If you want to extract New Year messages from iTunes backup selectively, you can come to iRefone for help.

iRefone is an excellent iOS data recovery software, which can recover more than 16 kinds of files, like contacts, notes, messages, photos, WeChat messages ect. And it can extract data from iTunes and iCloud backup selectively, and it allows you to preview them before restoring. Also it can be compatible with iPhone, iPad and iPod.

Now you can download and install the free trial version to have a try.



Step 1. Run iRefone, open your iTunes. Choose “Recover from iTunes Backup”, then your backup files in iTunes will show up.



Step 2. Then click “Select” at the end of the files you need, now we’ll enter the new interface with many data icon and media icon that iRefone can recover. Click “Message” icon.



Step 3. Wait a few seconds for scanning, then you can preview and choose New Year messages you need, tap on “Recover to PC”.



For more related articles, please check below link；

Recover Lost Christmas Messages on iPhone

Recover Lost Christmas Messages on iPhone without Backup

How to Backup WeChat Messages on iPad

Retrieve Lost Notes after Updating to iOS 10

“The old iOS version one my iPhone doesn’t work very well now, so i update my iPhone with iOS 10. Actually it runs more faster, but i couldn’t find my notes, any way can help me retrieve my lost notes after updating to iOS 10?”

iOS 10 have been released for several month, so many people have updated their iPhone with iOS 10 with many different reasons. We have to say iOS 10 runs more faster and can make us enjoy more new features, but it may also make us lost some iPhone data after updating iOS 10. So in order to save our loss, we’ll introduce you some ways about how to retrieve lost notes after updating to iOS 10.

Follow below steps and choose the suitable one you need.

Retrieve Lost Notes from iTunes Backup

Before updating your iPhone with iOS 10, many guide will suggest us to do backup in iTunes or iCloud, when we lost some iPhone data, we can restore them from our backups. Now we will see how to retrieve lost notes from iTunes backup.

Launching your iTunes, connect your iPhone with PC, click iPhone image icon. Go to Files--Summary, then you can see all your backup files on the left side bar. Now click “Restore Backup” on the right page, and confirm with “Restore”.



Remark: we’ll need to restore the whole folder, so some of our iPhone data may be overwritten, so choose the latest backup is necessary.

Retrieve Lost Notes from iCloud Backup

Now we’ll see how to retrieve lost notes from iCloud backup, and please notes, it will need us to erase all content and settings before restoring.

Connect your iPhone with Wifi, go to Setting--General--Erase All Content and Settings, when all content and settings are erased, go to set up assistant with a hello screen.

Swipe to begin the set up progress, choose the files you need, tap on “Restore Backup”, and confirm with “Restore”.



Retrieve Lost Notes with iRefone

If you haven’t done any backup, or you want to restore them selectively from your backups and don’t want to erase all content and settings, you can come to iRefone for help.

iRefone is a professional iOS data recovery software, which can recover as well as transfer and backup more than 16 kinds of files, like contacts, notes, messages, photos, WeChat messages, WhatsApp messages ect. Also it can extract data from iTunes and iCloud backup selectively, and it allows you to preview them before restoring. And it can be compatible with iPhone, iPad and iPod.

Now you can download and install the free trial version to have a try.



Step 1. Run iRefone, connect your iPhone with PC. Choose “Recover from iOS Device”, click “Start”.



Step 2. Then we’ll enter the new interface with many data icon and media icon that iRefone can recover, click “Note” icon, and it’ll be scanned by the software.



Step 3. Wait a few seconds for scanning, then you can preview and choose notes you need, tap on “Recover to PC”.



For more related articles, you can refer to below link:

Backup iPhone Notes on PC

Recover Lost iPhone Notes

Transfer and Play Christmas Audio and Video from iPhone to PC

“I want to play my Christmas audio and video on PC, how can i transfer and play Christmas audio and video from iPhone to PC?”

“When play Christmas audio and videos on iPhone, the iPhone battery always need to be charged, also it will remind me that iPhone storage is almost full. So i want to transfer and play them on PC, also i can view bigger screen. But i don’t know how to transfer Christmas audio and video from iPhone to PC. Anyone can show us the ways to do it?”

Yes, from this page, we prepare the article to teach you how to transfer and play Christmas audio and video from iPhone to PC.

Transfer and Play Christmas Audio and Video from iPhone to PC with iTunes

The free way we can choose is doing it with iTunes, but firstly we’ll need to backup those Christmas audio and video on iTunes, then restore them to PC. Now follow below steps.

Launching your iTunes, connect your iPhone with PC, click iPhone image icon. Go to Files--Summary, then tap on “Backup Now” on the right page, and confirm with “Backup”.

When finish backup, go to Files--Summary again, then you can see all your backups files list on the left side bar, click “Restore Backup” on the right page, and confirm with “Restore”.

Then you can play Christmas audio and videos on your computer with media player.



Transfer and Play Christmas Audio and Video from iPhone to PC with iRefone

We can also use third-party iOS data transfer, backup and recovery software iRefone to transfer your Christmas audio and video from iPhone to PC selectively and directly.

iRefone us a professional iOS data recovery software, which can recover as well as transfer and backup more than 16 kinds of files, like contacts, notes, messages, photos, WeChat messages, WhatsApp messages ect. Also it can extract data from iTunes and iCloud backup selectively, and it allows you to preview them before restoring.

Now you can download and install the free trial version to have a try.



Step 1. Run iRefone, connect your iPhone with PC, choose “Recover from iOS Device”, click “Start”.



Step 2. Then we’ll enter the new interface with many data icon and media icon that iRefone can recover, click “Photo” icon, and it’ll be scanned by the software.



Step 3. Wait a few seconds for scanning, then you can choose Christmas audio and video you need, tap on “Recover to PC”, and choose the folder path to save them.



For more related articles, you can refer to below link:

Transfer New Year Videos from iPhone to iPad

Recover New Year Videos without Erase All Content and Settings on iPhone

Backup New Year Photos on iPad

Recover Christmas Video from WeChat on iPhone without Backup

How to Recover Audio Messages on iPhone?

Do you know how to recover your audio messages on iPhone? Now in this page, we’ll show you some ways about how to recover iPhone audio messages. Read it and learn how to do it.

When iPhone support us to send and receive audio messages, most of us are using it now. Because it’s more instant and convenient for us to send messages, also when we send audio messages to someone, they may didn’t log in that chat App, so they may couldn’t check it in time. Then audio messages can help us avoid this kind of problem. But it always happen that we may lost some audio messages on iPhone, how to recover them? Now see below steps and learn how to recover audio messages on iPhone.

Method 1. Recover Audio Messages on iPhone from iTunes

If you have done backup in iTunes, we can help you recover your audio messages from iTunes backup, but it just won’t allow us to restore part of them, so we have to restore the whole folder.

Launching your iTunes, connect your iPhone with PC, click iPhone image icon. Now go to Files--Summary, then you can see all your backup files on the left side bar, tap on “Restore Backup”, and confirm with “Restore”.



Method 2. Recover Audio Messages on iPhone from iCloud

Now we’ll see how to recover audio messages on iPhone from iCloud backup, please note it will need us to erase all content and setting before restoring.

Connect your iPhone with Wifi, go to Setting--General--Erase all content and settings, when all content and settings are erased, go to set up assistant with a hello screen.

Swipe to begin the set up progress, choose the files you need, tap on “Restore Backup”, and confirm with “Restore”.



Method 3. Recover Audio Messages on iPhone with iRefone

If you didn’t do any backup, or you want to restore them from backups selectively and don’t want to erase all content and settings, iRefone is your best choice.

iRefone is a professional iOS data recovery software, it can recover as well as backup more than 16 kinds of files, like contacts, notes, messages, photos, WeChat messages, WhatsApp messages ect. Also it can extract data from iTunes and iCloud backup selectively, and it allows you to preview them before restoring.

Now you can download and install the free trial version to have a try.



Step 1. Run iRefone, connect your iPhone with PC. Choose “Recover from iOS Device”, click “Start”.



Step 2. Then we’ll enter the new interface with many data icon and media icon that iRefone can recover, click “Message” icon, and it’ll be scanned by the software.



Step 3. When finish scanning, we can choose audio messages you need, tap on “Recover to PC” or “Recover to Device”.



Remark: “Recover to Device” can only works for notes, messages and contacts right now.

For more related issues, you can refer to below link:

Backup Audio Messages on iPhone

Is it Possible to Play WeChat Audio Messages on PC

Recover Audio Messages from a Screen Crashed iPhone