Wednesday 30 August 2017

Extract Audio Message from iTunes and iCloud

As iPhone support us to send audio messages now, so most of us send more audio messages, and also we’ll choose to backup them on iTunes and iCloud to keep them safe. But how could we extract those audio messages from iTunes and iCloud when we need them?

“I couldn’t find some of my audio messages, it may be caused by the half installing of iOS 11, because my friends said it’s not stable yet, so i stop installing it. Now anyone can help me extract my audio message from iTunes and iCloud?”

If you’re also thinking about it, now follow this page and learn some ways about how to extract audio message from iTunes and iCloud backup.

Restore Audio Message from iTunes and iCloud

Actually, we can restore our backup files from iTunes and iCloud backup, although it doesn’t support us to do it selectively.

For iTunes:

1.Launching your iTunes, connect your iPhone with PC.

2.Then click iPhone image icon, go to Files--Summary, and you’ll see all your backup files on left side bar.

3.Choose the backup files you need, tap on “Restore Backup”, and confirm with “Restore”.



For iCloud:

1.Connect your iPhone with Wifi, log in iCloud with your Apple ID and password.

2.Go to Setting--General--Erase All Content and Settings, when all content and settings are erased, go to set up assistant with a hello screen.

3.Swipe to begin the set up progress, choose the files you need, tap on “Restore Backup”, and confirm with “Restore”.


Extract Audio Message from iTunes with iRefone

If you want to extract only your audio messages, and want to do it selectively, you can use iRefone for help.

iRefone is a professional iOS data recovery software, it can recover as well as backup more than 16 kinds of files, including contacts, notes, messages, photos, reminders, calendars, WeChat messages ect. And when we have backups, it can help us extract data from iTunes and iCloud backup selectively, and it allows us to preview them before restoring.

Now you can download and install the free trial version to have a try.



Step 1. Run iRefone, launching your iTunes. Choose “Recover from iTunes Backup”, and all your backup files will show up.



Step 2. Now find the backup files you need, click “Select” at the end of the files you need. And we’ll enter the new interface, there will be many data icon and media icon that iRefone can recover. Find “Message” icon and click it.



Step 3. Wait a few seconds for scanning, then you can choose audio messages you need, tap on “Recover to PC”, and choose folder path to save them.



Extract Audio Message from iCloud with iRefone

We can also use iRefone to help us extract audio messages from iCloud, when we didn’t want to erase all content and settings. Now let’s see how to do it.

Step 1. Run iRefone, choose “Recover from iCloud Backup”, log in it with your Apple ID and password.



Step 2. When log in, we can see all our backup files show up on iCloud. Find the one we need, click “Download” at the end of the files you need.



Step 3. After downloading, new interface will show up. Find “Message” icon and click it. Then it will be scanned by iRefone.



Step 4. Wait a few seconds for scanning, and you can choose audio messages you need, tap on “Recover to PC”, and choose folder path to save them.


Sunday 27 August 2017

What to do when Touch ID doesn't work

Touch ID is the official name for fingerprint reader on our iPhone iPad, when it doesn’t work, it means we have problem with unlocking our iPhone iPad, or confirm payment. So what to do when Touch ID doesn’t work?

Maybe you have read some posts about how to fix your Touch ID doesn’t work issue, and learn some skills about it. But have you tried those methods? Now follow below steps and try to fix your Touch ID doesn’t work issue.

Downgrade iOS Version

If your Touch ID doesn’t work due to the updating of your iOS version, now you can downgrade it, and wait for the release of new iOS version.

Because sometimes iOS updates may degrade performance.

Enter Password

When we didn’t use Touch ID to unlock our iPhone iPad for more than 8 hours, it may need us to input our password to unlock our iPhone iPad, instead of place our finger on Touch ID sensor.

So it means we couldn’t unlock our iPhone with Touch ID right now, unless we unlock it with passwords, then we can use Touch ID to do other things, it’s Apple’s rule.

Add a New Fingerprint

When the fingerprint on the finger you set isn’t clear, you will have problem of unlocking your iPhone iPad, then we can delete the old fingerprint and set a new one.

1.go to Setting--Touch ID & Passcode, then enter your password.

2.then we’ll enter the new page, and see all the fingerprint we have set.

3.now find the one we need to delete, swipe it from right to left to delete it.

4.When finish deleting it, tap on “Add a Fingerprint”. and retain your Touch ID.

Other Issues of Touch ID
1.When our Touch ID sensor is broken, or have some dirt on it, it can also affect the use of it. So when we encounter this issue, you can clean it, or go to Apple store for help.

2.when the weather is too cold and you’re out side, you can go in side and warm your hands, then try again.

3.if your finger is wet, Touch ID will also doesn’t work, so please dry you finger and make it clean.

Tips: when you lost or deleted some of your iPhone data, you can come to iRefone for help.

iRefone is a professional iOS data recovery software, it can recover as well as backup more than 16 kinds of files. Also it can help us extract data from iTunes and iCloud backup selectively, and it allows us to preview them before restoring.

Now you can download and install the free trial version to have a try.



For detailed steps, you can refer to below article:

Recover Text Messages from iCloud When iPhone is Disabled

Wednesday 23 August 2017

Recover Images from Deleted WhatsApp Conversation


WhatsApp is one of the most popular chat apps, it supports us to send instant messages and images, so with no doubt, we’ll attach some images when we do WhatsApp conversion. But how to recover images from deleted WhatsApp conversation?

By default, WhatsApp images will be saved on our phone or iPhone automatically when we open them, but what if someone turn off the feature of auto save their WhatsApp photos, or we lost our WhatsApp conversation? How could we recover images from deleted WhatsApp conversation?

Now here, we’ll introduce you some ways about how to recover images from deleted WhatsApp conversation. And then you can learn something about iOS data recovery software iRefone, if you’re using an iPhone. And it you’re using Android phone, you can refer to the last method.

Now we’ll briefly introduce you iRefone, which can help us recover as well as backup more than 16 kinds of files, including contacts, notes, messages, photos, reminders, calendars, WhatsApp messages ect. Also it can help us recover them with three recovery mode, that is Recover from iOS Device, Recover from iTunes Backup and Recover from iCloud Backup.

Now you can download and install the free trial version to have a try.




Recover Image from Deleted WhatsApp Conversation from iPhone

It’s suitable for you have no backups, and want to recover them selectively.

Step 1. Run iRefone, connect your iPhone with PC. Choose “Recover from iOS Device”, click “Start”.



Step 2. Then we’ll enter the new interface with many data icon and media icon that iRefone can recover, click “WhatsApp” icon, and it will be scanned by the software.



Step 3. Wait a few seconds for scanning, then you can preview and choose WhatsApp images you need to recover, tap on “Recover to PC”, and choose folder path to save them.



Remark: when you have backups on iTunes and iCloud, you can also use iRefone to help you extract them from your backups selectively, and you just need to choose Recover from iTunes Backup and Recover from iCloud Backup.

For detailed steps, you can refer to below article:

Recover Text Messages from iCloud When iPhone is Disabled

Recover Images from Deleted WhatsApp Conversation on Android Phone

Now when you have sync your WhatsApp conversation to WhatsApp iCloud, now you can uninstall your WhatsApp on your phone.

Then re-install WhatsApp on your phone from app store, when finish installing it, it will pop up message and ask you if you need to restore your WhatsApp conversation, tap on “ yes” and confirm with it.

Wait a few seconds, then it will help you get back your WhatsApp images. It’s also suitable for iPhone.

Sunday 20 August 2017

Ways to Delete Photos in iMessage

Some people feedback when they delete their photos in iMessage, those photos will appear again in their iMessage. What’s happening? How is the best way to delete photos in iMessage?

Now we’ll show you some ways to delete photos in iMessage, you can view them and choose the best one to have a try.

Restart iPhone iPad

When you encounter above issue, firstly you need to close your iMessage app, then restart your iPhone or iPad to have a try.

Now press your power button and hold on for about 10 seconds, then it will appear the notification “Slide to Close Your iPhone”, now slide it to right and close it.

After one or two minutes, press your home button and power button together and hold on, until apple logo show up on your iPhone screen.

Now open your message app and delete some photos from it to have a try.

Delete Photos from iMessage App

The photos we attached in our iMessages may from our photo app, so we may don’t want to keep them, also we’ll need to save some storage space of our iPhone, so we’ll need to delete some iMessage photos. Now see below steps.

1.Open your iPhone, go to Message app and open it.

2.Then find the iMessage with photos you need to delete.

3.Open the iMessage, and find “Detail” option at the top right corner.



4.Click “Detail”, and on the new window, you can see “Attachments”, and click it.



5.Now you’ll see the option to copy and delete them, if you only want to delete the iMessage including texts and photos, you can tap on “ Delete” directly. But if you need to delete more photos on iMessage, you can tap on “More”. And select all the photos you need to delete, then click “Delete” icon.

Delete Photos in iMessage Automatically

If you don’t want to delete your photos in iMessage by hand every time, we can also set it with auto delete your iMessage attachments.

1.Go to Setting--Message, then find the option “Keep Message”.



2.Tap on it, and it will show us with available options, like 30 days, 1 year, forever.

3.Now you can choose the option according to your needs.

Remark: when you delete your messages occasionally, or you want to recover your lost or deleted messages on iPhone or other iPhone data, you can come to iRefone for help.

For detailed steps, you can refer to below article:

Recover Messages without iPhone Backup Password