When we do something on WeChat against WeChat rules, it will frozen our WeChat account. And some people have feedback their WeChat account are frozen. When WeChat account is frozen, we can get another one, but how is the WeChat data, like contacts, messages ect. How to do frozen WeChat account messages recovery?
Now see below steps about how to recover your WeChat messages when WeChat account is frozen, we can recover it from your backups, and also when you have no backups, we can also use iRefone to help you recover them.
Recover WeChat Messages from Backups
If you have some backups on iTunes or iCloud, we can recover our WeChat messages from them when our WeChat account is frozen. Now we’ll see how to do it.
For iTunes:
Launching your iTunes, click iPhone image icon. Go to Files--Summary, then you can see all your backup files on the left side bar, click “Restore Backup” on the right page, and confirm with “Restore”.
For iCloud:
Connect your iPhone with Wifi, go to Setting--General--Erase All Content and Settings, when all content and settings are erased, go to set up assistant with a hello screen.
Swipe to begin the set up progress, choose the files you need, tap on “Restore Backup”, and confirm with “Restore”.
Recover WeChat Messages with iRefone
Some people may worried that they don’t have any backups on iTunes and iCloud, what should they do?
Don’t worry, iRefone can help us with it. It’s an excellent iOS data recovery software, which can recover as well as backup more than 16 kinds of files, including contacts, notes, messages, photos, reminders, calendars, WeChat messages ect. Also it can help us extract data from iTunes and iCloud backup selectively, and it allows us to preview them before restoring.
Now you can download and install the free trial version to have a try.
Step 1. Run iRefone, connect your iPhone with PC. Choose “Recover from iOS Device”, click “Start”.
Step 2. Now we’ll enter the new interface with many data icon and media icon that iRefone can recover, click “WeChat Message” icon, and it’ll be scanned by the software.
Step 3. Wait a few seconds for scanning, then you can preview and choose WeChat messages you need, tap on “Recover to PC”.
Remark: you can also use iRefone to help you extract WeChat messages or other iPhone data from iTunes and iCloud selectively, and it doesn’t need us to erase all content and settings.
Download WeChat Chat History from iTunes Backup
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