iPhone couldn't be restored, what to do?

“When I try to restore my iPhone, it always pop up an error unknown message, how could i fix iPhone couldn’t be restored issue?”

It’s a quite common issue when we use iTunes to restore our iPhone iPad, and there are some solutions here, and we’ll need to use recovery mode to restore our iPhone. See below steps and have a try.

Set Recovery Mode to Restore iPhone

Before doing it, please make sure your iTunes is with latest version.

Step 1. Connect your iPhone with PC, and launch iTunes on your PC. When your iPhone is recognized by your PC, force restart your iPhone with below steps.

iPhone X/8/8Plus: Press volume up button and quickly release it; press volume down button and quickly release it; then press power button and hold on until you see it connects to iTunes screen.

iPhone 7/7Plus or earlier: press power button and home button together and hold on until you see the connect to iTunes screen.



Step 2. When it pops up a message with options “Restore” and “Update”, click “Update”. Then iTunes will try to reinstall iOS without erasing you data. Wait for a while until iTunes download the software for your iPhone. When finish it, force restart your iPhone again.



Step 3. After restoring, set up your iPhone.

Backup iPhone Data when iPhone Couldn’t be Restored

When your iPhone couldn’t be restored, how do you backup your iPhone data? Or when you want to backup your iPhone data selectively, what will you do?

Don’t worry, we can come to iRefone for help, which is a professional iOS data recovery software. It supports two version, Windows version and Mac version.

iRefone supports three recovery mode to get back our iOS data, that is “Recover from iOS Device”, “Recover from iTunes Backup” and “Recover from iCloud Backup”. and it can help us get back more than 16 kinds of files, including contacts, notes, messages, photos, reminders, calendars, call history, WeChat messages ect.

Now you can download and install the free trial version to have a try.



Step 1. Run iRefone, connect your iPhone with PC. Choose “Recover from iOS Device”, and click “Next”.



Step 2. Then new interface will show up, find and click related app data icon, like “Photo” icon, and it will be scanned by iRefone.



Step 3. After scanning, you can preview and choose photos you need to backup, tap on “Recover to PC” and choose folder path to save them.



Extract iPhone Data from iTunes Backup

When you have done backup on iTunes, and want to extract them from iTunes selectively, please follow below steps.

Step 1. Run iRefone, choose “Recover from iTunes Backup”, and all your backup files on iTunes will show up.



Step 2. Find the backup files you need, click “Select” at the end of the files. And new interface will show up, find and click “Photo” icon in the new page for example, and iRefone will scan it.



Step 3. After scanning, you can preview and choose photos you need, tap on “Recover to PC” and choose folder path to save them.