“I was playing Crazy Bird game, my iPhone turn off randomly, i have no idea what happened. Before my iPhone also have this kind of issue, and later it just turn on again and works well. So i want to know what’s going on, and what should i do to fix iPhone turn off randomly issue?”
Many people are complaining about this kind of issues and want to know the method about how to fix iPhone turn off randomly issue. Now from this article, you’ll know what to do first before go to Apple store.
First. Check your iPhone battery
When you’re playing games or watching movies on your iPhone, you’re so involved in it and without noticing that your iPhone battery is out off power, so it’ll turn off randomly.
Now please check if your battery still has power. it not, please charge it. If yes, then we’ll see next step.
Second. Restart your iPhone
For most issues happen on your iPhone, restart your iPhone will always work. May be your iPhone is just confused, now please just have a try.
Backup your iPhone data and do factory reset
Step 1. Connect your iPhone with PC, launching your iTunes.
Step 2. Click “Backup Now”, when finish it, choose “Restore from iTunes option”.
Step 3. When restore progress finish, your iPhone will restart as if it’s a new brand.
Step 4. Then restore the iPhone that you have backup in your iTunes to your iPhone.
Usually when you do backup and restore in this way, your iPhone will receive a software update, and the latest version of iOS will be installed in your iPhone, and it can fix many unknown bugs in your iPhone.
Go to Apple Store
If all those methods couldn’t help with your issue, then you’ll need to contact Apple store for their support.
Remark: If you lost or deleted your iPhone data without doing any backup, do not worry. iRefone can help you with it.
iRefone is a professional iOS data recovery software, it can recover your lost contacts, messages, notes, photos, WeChat messages, WhatsApp photos ect. Also it allows you to restore them selectively.
When you need, you can download and install the free tail version to have a try.
For more steps, you can refer to below articles:
Recover WhatsApp messages on iPhone
Three ways to recover lost data on iPhone
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